Most services are not taxable in Virginia. The state’s retail sales tax applies primarily to tangible personal property, not labor or professional work. If you run a consulting business, provide bookkeeping services, or offer personal training, you typically don’t collect sales tax on those fees.

That said, Virginia does tax certain services. Transient accommodations like hotels and short-term rentals are taxable. Some repair and fabrication services are taxable when you transfer tangible property to the customer. Certain digital products and subscription services may also be subject to tax depending on how they’re structured.

The more common issue for service businesses is mixed transactions. You provide both a service and a product in the same job. A salon cuts hair and sells a bottle of shampoo. A mechanic provides labor and installs new brake pads. The service portion is generally not taxable, but the product portion is. You need to track these separately and charge tax accordingly on the taxable items.

Contractors and home service providers often get confused here because their rules work differently. If you’re a contractor buying materials and installing them as part of a lump-sum job, you’re considered the consumer of those materials. You pay sales tax when you purchase the materials from your supplier. You don’t then separately charge sales tax to your customer on the total contract. This is the opposite of how retail works, where the seller collects from the end customer. If you’re in skilled trades or construction, understanding this distinction matters for both pricing and compliance.

Restaurants sometimes ask this question too, though food sales are clearly taxable in Virginia. You’re selling tangible goods regardless of the preparation involved.

If you’re unsure about your specific situation, the question to ask is what exactly you’re transferring to the customer. Pure labor, advice, or expertise with nothing tangible changing hands? Probably not taxable. A product, a part, or a service that includes physical goods? You need to look closer at whether tax applies and who owes it.

Getting bookkeeping services in Richmond that understand your business type helps here. The rules aren’t complicated once you know them, but applying them correctly from the start saves headaches with the Virginia Department of Taxation later.