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What does a fractional CFO do and do I need one?

A fractional CFO is a part-time chief financial officer who works with several businesses instead of being employed full-time by one company. You get senior-level financial thinking without the six-figure salary of a dedicated hire.

The work is different from bookkeeping. A bookkeeper records what happened. They categorize transactions, reconcile accounts, and produce accurate financial statements. A fractional CFO takes those numbers and helps you decide what to do next. Can you afford to hire two more people this quarter? When will cash get tight if sales slow down 15%? How should you structure the financing for that second location? That’s CFO territory.

Typical fractional CFO work includes cash flow forecasting, building budgets and projections, analyzing profitability by service line or location, preparing financial packages for lenders, and advising on pricing and major purchases. They’re reading the story your numbers are telling and translating it into decisions you can act on.

You might need one if you’re growing fast and your books are accurate but nobody’s thinking ahead. Or you’re facing a major decision like expansion or a big equipment purchase and want real projections behind it rather than gut instinct. Seeking bank financing usually triggers the need because lenders want cash flow forecasts and financial narratives that make sense. Business owners who find themselves surprised by cash flow even when profits look fine often realize they need someone looking forward, not just backward.

You probably don’t need one yet if your books aren’t current or accurate. Get that handled first because a CFO can’t build forecasts on unreliable historical data. Solo operators with simple finances and no immediate growth plans rarely need this level of support. If you already have good monthly reports from your Richmond bookkeeper and you understand them well enough to make decisions, you may be fine for now.

Most small businesses don’t need a fractional CFO. Solid monthly bookkeeping and an annual conversation with your accountant handles the majority of what small businesses require. The fractional CFO role makes sense when you’ve outgrown that level of support but aren’t big enough to justify a full-time hire. That usually happens somewhere in the $500,000 to $5 million revenue range, especially when the business is facing decisions that require financial modeling rather than just financial reporting.

The question isn’t really whether a fractional CFO would be helpful. More financial insight is always helpful. The question is whether you’re at a stage where the value justifies the cost, and that depends on what decisions you’re trying to make.

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Returns and refunds should reduce your sales revenue, not create new expenses. Record customer refunds as credit memos or refund receipts, and track vendor returns as credits against future purchases.

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Focus on revenue trends, gross margin, expense changes, and cash position. The value comes from comparing current numbers to prior periods and spotting patterns before small issues become serious problems.

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It depends on what you're selling. If you're selling products and installing them, the labor is usually taxable with the materials. If you're providing a pure service without selling goods, the labor is often exempt.

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